At Bhuvi Jewels, we take pride in offering high-quality artificial jewelry. Our goal is to ensure your satisfaction with every purchase. Please review our refund and return policy below before placing the order at Bhuvi Jewels:
- Refund Eligibility: Refund requests will be accepted only if raised within 2 hours of delivery. Refunds will only be considered if the product is damaged or if a wrong product has been delivered.
- Damaged Product Claims: In the case of receiving a damaged product, it is mandatory to record a video before opening the package. The video should clearly show the condition of the product and packaging. This video must be shared with our sales team for verification of the issue.
- Return Process: If the product is eligible for a return, please contact our customer service team within the specified time frame. We will guide you through the return process.
- Non-returnable Items: Due to hygiene and safety reasons, used or worn jewelry will not be accepted for return or exchange.
We are committed to ensuring your shopping experience is as smooth as possible. If you have any concerns, feel free to reach out to our support team.